INSTALLATIONS

Currently, Carlos Silva works from a 1,500m2 building distributed on three floors housing the following services:

• Offices dedicated to administrative tasks.

• The sales department, where we take care of our existing customers and do everything possible to attract more.

• The engineering department, where we transform the special requirements of each order into technical specifications that will enable us to manufacture it.

• The purchasing department, also known as the day-to-day management of the 3,000 components we have in stock.

• The computing department, where they ensure the whole network runs smoothly, seek computing alternatives and above all make our work easier.

• Quality Control, which monitors all quality procedures and controls.

• The R&D department, where our company’s brains strive to create increasingly advantageous solutions for you and your company.

• The lab, specifically prepared to verify each and every one of the electronic panels manufactured by Carlos Silva.

• The warehouse supervises stock management and control.

• The dispatches department ensures that shipments are sent exactly the way the customer wants. They organise the shipping company, packaging, any special labelling...

• After-sales customer service. This is one of the aspects that we definitely believe sets us apart from other manufacturers. Carlos Silva has two technicians in charge of its installations, programme updating, start-ups, special door adjustments, high speed, external mechanisms... They match the team with each installation 50 or 2000 kilometres away, travelling constantly to deal with every type of requirement.

• The production department produces and checks everything. The control frames, pre-installed electrical installations, stop boxes in the shaft, supports... Not a single control panel leaves without passing the 1.000 operations test or having the cables and functioning of every component verified. Pre-installations also include checks to ensure there are no faulty connections in any of the terminals.

You’re welcome to come and find out more at any time...