It is an M2M web platform for remote management of elevators equipped with control panels of Carlos Silva SA. It offers its users a safe and private environment from which to operate a complete lift park or from where to have technical access to specific lifts, all from any device with Internet connection (see conditions of use).
This platform is optimized for Chrome and Firefox browsers. For operational needs, this platform is divided into two interconnected sections (ARM module management and Lift maintenance) from which different actions can be carried out.
2-ARM MODULE MANAGEMENT
3.1 Creation of maintenance account and registry of maintenance company administrator.
3.2 Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).
3.3 Organization of the lift park by groups.
3.4 Inclusion of lifts in each group and change of group.
3.5 Global display of the service status of the lift park according to configured groups.
3.6 Reception of notices by mail by the users of the group in case of failure of an elevator.
● Query of the historical log of faults and events.● Real-time monitoring.● Query and edition of controller parameters.● Parameters backup and restore.● Invitation to support technicians.
4-CONDITIONS OF USE OF THE M2CS PLATFORM
4.1 The use of the M2CS platform is subject to the general conditions regarding liability for access and use of the services of Carlos Silva SA (see legal notice). In particular, Carlos Silva SA declines all responsibility for the loss of passwords or other information on the part of the user and in no case offers any service of recovery of data except those contemplated in the own platform M2CS.