![\"\"](\"https:\/\/www.carlos-silva.com\/wp-content\/uploads\/2023\/11\/M2CS_topologiap.png\")
\r\n \t\t<\/div>\t\r\n\t\t \t\t \t\t ![\"\"](\"https:\/\/www.carlos-silva.com\/wp-content\/uploads\/2023\/11\/circu.png\")
\r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t\t \t\t\t\t \t\t\t\t \t<\/div>\r\n\t\t <\/div>\r\n\t\t \t\t \r\n\t\t \t\t \t\r\n\t <\/div>\r\n\t <\/div>\r\n\t <\/div>\r\n\t[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_margin=”-32px|||||” custom_padding=”0|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.0″ _module_preset=”default” custom_padding=”31px|||||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/www.m2cs-arm.com\/CarlosSilvaWEB\/index.jsp?lang=en” url_new_window=”on” button_text=”ARM MODULE MANAGEMENT PORTAL” button_alignment=”center” _builder_version=”4.19.0″ custom_button=”on” button_text_size=”22px” button_text_color=”#0c71c3″ button_border_radius=”14px” button_font=”Montserrat|800|||||||” button_icon=”U||divi||400″ animation_style=”bounce” z_index_tablet=”500″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/www.m2cs-arm.com\/CarlosSilvaWEB\/index2.jsp?lang=en” url_new_window=”on” button_text=”LIFT MAINTENACE PORTAL” button_alignment=”center” _builder_version=”4.19.0″ custom_button=”on” button_text_size=”22px” button_text_color=”#0c71c3″ button_border_radius=”14px” button_font=”Montserrat|800|||||||” button_icon=”U||divi||400″ animation_style=”bounce” z_index_tablet=”500″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.19.0″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.17.3″ global_colors_info=”{}”]![\"Icono\"](\"https:\/\/www.carlos-silva.com\/wp-content\/plugins\/download-manager\/assets\/file-type-icons\/pdf.svg\")
<\/div>\n ARM \u2013 Fast guide<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 1.32 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”]\n\n\n \n \n <\/div>\n \n GWH HIDRA Classic M2CS-ARM gateway ES\/ENG<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 336.49 KB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n\n\n \n \n <\/div>\n \n M2CS \u2013 Operation manual 4.1<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 5.09 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][et_pb_code _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”]\n\n\n \n \n <\/div>\n \n M2CS - Operation manual 4.0<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 1.69 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”||7px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.19.0″ text_font=”Montserrat||||||||” text_font_size=”16px” header_font=”Montserrat||||||||” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n1. INTRODUCTION<\/strong><\/h3>\n\u00a0 \u00a0 \u00a0M2CS is a lift remote management platform that only requires a terminal with an Internet connection and a Chrome, Firefox or Safari browser and is specially adapted for use from smartphones,\u00a0<\/span>
<\/strong><\/p>\n\u00a0 \u00a0 \u00a0Due to operational needs, the platform is divided into two portals (ARM Module Management Portal and Lift Maintenance Portal) from which different actions can be carried out.<\/span><\/p>\n2. ARM MODULE MANAGEMENT PORTAL<\/strong><\/h3>\n\u00a0The ARM Module Management account is focused on the options of the ARM module holder (knows the module’s SN and PIN).<\/span><\/p>\n2.1 <\/strong>Creation of the ARM module management\u00a0 account and registration of the manager. This special user associates the ARM module with the chosen elevator and determines the maintenance company that will be able to access this elevator.<\/span><\/p>\n2.2\u00a0 <\/strong>Main screen with relevant information on each managed module and with different sorting options.<\/span><\/div>\n2.3 <\/strong>Elevator data editing. These data are only relevant for the operation of M2CS (elevator address, location time zone, etc.).<\/div>\n2.4\u00a0 <\/strong>Modification of the access PIN of the ARM module.<\/div>\n<\/div>\n\n2.5 <\/strong>Store for renewal of ARM modules or modification of the elevator traffic profile (volume of information).<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
3. LIFT MAINTENANCE PORTAL<\/strong><\/h3>\nThe Elevator Maintenance account is related to the activities of the company that offers the maintenance service.<\/strong><\/p>\n<\/strong><\/p>\n<\/strong><\/p>\n\n3.1<\/strong> Creation of the maintenance account and registration of the administrator of the maintenance company.<\/p>\n<\/div>\n\n3.2<\/strong> Main screen with selection of list or grid view and with different filter and sort options. Global visualization of the service status of the elevator fleet.<\/p>\n<\/div>\n\n3.3<\/strong> Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).\u00a0<\/span><\/p>\n<\/div>\n\n3.4<\/strong> Organization of the elevator park by groups.<\/p>\n<\/div>\n\n3.5<\/strong> Powerful warning and alert system, with template editing and massive application to the park’s elevators.<\/p>\n<\/div>\n\n3.6<\/strong> Notices of maintenance tasks for each elevator, with programmable periods by number of trips or days.<\/p>\n<\/div>\n3.7<\/strong> Technical actions in each lift according to the user profile:<\/div>\n\n\u25cf Check log of events classified by floor and elevator subsystem, with various views and filters.<\/div>\n\u25cf Check alerts and status of scheduled tasks.<\/div>\n\u25cf Real time monitoring.<\/div>\n\u25cf Consultation and configuration of parameters.<\/div>\n\u25cf Parameter backup and recovery.<\/div>\n\u25cf Invitation to support technicians.<\/div>\n<\/div>\n<\/blockquote>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” z_index_tablet=”500″ header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n
CONDITIONS OF USE OF THE M2CS PLATFORM<\/strong><\/h3>\n\n\n4.1<\/strong> Use of the M2CS platform is subject to the M2CS General Terms of Service<\/a> and the General Terms regarding liability for access to and use of Carlos Silva SA services<\/a>. In particular, Carlos Silva SA disclaims all liability for the loss of passwords or other information by the user and, under no circumstances, offers data recovery services other than those provided for within the M2CS platform itself.<\/span>\u00a0<\/span><\/p>\n<\/div>\n4.2<\/strong> The names of entities, users and elevators are considered operational information of the platform; they can be anonymous and in no case does Carlos Silva SA carry out any verification of veracity. The location of the elevators is optional and only for your own control, so you can enter it or not. All this information is subject to the regulation on the protection of personal data (see legal notice<\/a>), and you can exercise your right to modify or delete it whenever you wish.<\/span><\/div>\n4.3<\/strong> Carlos Silva SA has technical access to the ARM modules but not to the elevators to which they are connected. To access a specific elevator for technical support, Carlos Silva SA must receive an M2CS invitation generated by the maintenance company for that elevator, this invitation does not require revealing the PIN and is valid for 72 hours.<\/div>\n4.4<\/strong> To be able to use the M2CS platform, it is a necessary and sufficient condition to have the NS and PIN of the CPU boards and ARM modules, both included in the documentation provided by Carlos Silva SA in said products. The PINs may be modified later by those who register in M2CS as administrators or managers. In case of loss of the initial information, Carlos Silva SA will only issue duplicates to the buyer and strictly following the distribution chain. But Carlos Silva SA does not have any means to know the new PINs if they have been modified and declines all responsibility for problems arising from the negligent use of this information by its legitimate owners.<\/div>\n\n4.5<\/strong> COVERAGE AND INITIAL SERVICE PERIOD: The ARM modules include in their sale price, 36 months of service for EUROPE and VODAFONE NETWORKS (see included countries) or 18 months of service in the rest of the world with the presence of VODAFONE (see included countries) , in both cases with a lift profile of 300 daily maneuvers (MD). With Ethernet connection, the service period is always 36 months.<\/p>\n<\/div>\n\n4.6<\/strong> MODIFICATION OF THE ELEVATOR PROFILE: The elevator profile reserves the data space on our servers, for the historical record of elevator events. Each profile ensures the storage of a history of events that can be consulted by the user, minimum of 3 months and maximum of 2 years:<\/p>\n
<\/div>\n GWH HIDRA Classic M2CS-ARM gateway ES\/ENG<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 336.49 KB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]\n\n\n \n \n <\/div>\n \n M2CS \u2013 Operation manual 4.1<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 5.09 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][et_pb_code _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”]\n\n\n \n \n <\/div>\n \n M2CS - Operation manual 4.0<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 1.69 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”||7px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.19.0″ text_font=”Montserrat||||||||” text_font_size=”16px” header_font=”Montserrat||||||||” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n1. INTRODUCTION<\/strong><\/h3>\n\u00a0 \u00a0 \u00a0M2CS is a lift remote management platform that only requires a terminal with an Internet connection and a Chrome, Firefox or Safari browser and is specially adapted for use from smartphones,\u00a0<\/span>
<\/strong><\/p>\n\u00a0 \u00a0 \u00a0Due to operational needs, the platform is divided into two portals (ARM Module Management Portal and Lift Maintenance Portal) from which different actions can be carried out.<\/span><\/p>\n2. ARM MODULE MANAGEMENT PORTAL<\/strong><\/h3>\n\u00a0The ARM Module Management account is focused on the options of the ARM module holder (knows the module’s SN and PIN).<\/span><\/p>\n2.1 <\/strong>Creation of the ARM module management\u00a0 account and registration of the manager. This special user associates the ARM module with the chosen elevator and determines the maintenance company that will be able to access this elevator.<\/span><\/p>\n2.2\u00a0 <\/strong>Main screen with relevant information on each managed module and with different sorting options.<\/span><\/div>\n2.3 <\/strong>Elevator data editing. These data are only relevant for the operation of M2CS (elevator address, location time zone, etc.).<\/div>\n2.4\u00a0 <\/strong>Modification of the access PIN of the ARM module.<\/div>\n<\/div>\n\n2.5 <\/strong>Store for renewal of ARM modules or modification of the elevator traffic profile (volume of information).<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
3. LIFT MAINTENANCE PORTAL<\/strong><\/h3>\nThe Elevator Maintenance account is related to the activities of the company that offers the maintenance service.<\/strong><\/p>\n<\/strong><\/p>\n<\/strong><\/p>\n\n3.1<\/strong> Creation of the maintenance account and registration of the administrator of the maintenance company.<\/p>\n<\/div>\n\n3.2<\/strong> Main screen with selection of list or grid view and with different filter and sort options. Global visualization of the service status of the elevator fleet.<\/p>\n<\/div>\n\n3.3<\/strong> Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).\u00a0<\/span><\/p>\n<\/div>\n\n3.4<\/strong> Organization of the elevator park by groups.<\/p>\n<\/div>\n\n3.5<\/strong> Powerful warning and alert system, with template editing and massive application to the park’s elevators.<\/p>\n<\/div>\n\n3.6<\/strong> Notices of maintenance tasks for each elevator, with programmable periods by number of trips or days.<\/p>\n<\/div>\n3.7<\/strong> Technical actions in each lift according to the user profile:<\/div>\n\n\u25cf Check log of events classified by floor and elevator subsystem, with various views and filters.<\/div>\n\u25cf Check alerts and status of scheduled tasks.<\/div>\n\u25cf Real time monitoring.<\/div>\n\u25cf Consultation and configuration of parameters.<\/div>\n\u25cf Parameter backup and recovery.<\/div>\n\u25cf Invitation to support technicians.<\/div>\n<\/div>\n<\/blockquote>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” z_index_tablet=”500″ header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n
CONDITIONS OF USE OF THE M2CS PLATFORM<\/strong><\/h3>\n\n\n4.1<\/strong> Use of the M2CS platform is subject to the M2CS General Terms of Service<\/a> and the General Terms regarding liability for access to and use of Carlos Silva SA services<\/a>. In particular, Carlos Silva SA disclaims all liability for the loss of passwords or other information by the user and, under no circumstances, offers data recovery services other than those provided for within the M2CS platform itself.<\/span>\u00a0<\/span><\/p>\n<\/div>\n4.2<\/strong> The names of entities, users and elevators are considered operational information of the platform; they can be anonymous and in no case does Carlos Silva SA carry out any verification of veracity. The location of the elevators is optional and only for your own control, so you can enter it or not. All this information is subject to the regulation on the protection of personal data (see legal notice<\/a>), and you can exercise your right to modify or delete it whenever you wish.<\/span><\/div>\n4.3<\/strong> Carlos Silva SA has technical access to the ARM modules but not to the elevators to which they are connected. To access a specific elevator for technical support, Carlos Silva SA must receive an M2CS invitation generated by the maintenance company for that elevator, this invitation does not require revealing the PIN and is valid for 72 hours.<\/div>\n4.4<\/strong> To be able to use the M2CS platform, it is a necessary and sufficient condition to have the NS and PIN of the CPU boards and ARM modules, both included in the documentation provided by Carlos Silva SA in said products. The PINs may be modified later by those who register in M2CS as administrators or managers. In case of loss of the initial information, Carlos Silva SA will only issue duplicates to the buyer and strictly following the distribution chain. But Carlos Silva SA does not have any means to know the new PINs if they have been modified and declines all responsibility for problems arising from the negligent use of this information by its legitimate owners.<\/div>\n\n4.5<\/strong> COVERAGE AND INITIAL SERVICE PERIOD: The ARM modules include in their sale price, 36 months of service for EUROPE and VODAFONE NETWORKS (see included countries) or 18 months of service in the rest of the world with the presence of VODAFONE (see included countries) , in both cases with a lift profile of 300 daily maneuvers (MD). With Ethernet connection, the service period is always 36 months.<\/p>\n<\/div>\n\n4.6<\/strong> MODIFICATION OF THE ELEVATOR PROFILE: The elevator profile reserves the data space on our servers, for the historical record of elevator events. Each profile ensures the storage of a history of events that can be consulted by the user, minimum of 3 months and maximum of 2 years:<\/p>\n
<\/div>\n M2CS \u2013 Operation manual 4.1<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 5.09 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][et_pb_code _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”]\n\n\n \n \n <\/div>\n \n M2CS - Operation manual 4.0<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 1.69 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”||7px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.19.0″ text_font=”Montserrat||||||||” text_font_size=”16px” header_font=”Montserrat||||||||” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n1. INTRODUCTION<\/strong><\/h3>\n\u00a0 \u00a0 \u00a0M2CS is a lift remote management platform that only requires a terminal with an Internet connection and a Chrome, Firefox or Safari browser and is specially adapted for use from smartphones,\u00a0<\/span>
<\/strong><\/p>\n\u00a0 \u00a0 \u00a0Due to operational needs, the platform is divided into two portals (ARM Module Management Portal and Lift Maintenance Portal) from which different actions can be carried out.<\/span><\/p>\n2. ARM MODULE MANAGEMENT PORTAL<\/strong><\/h3>\n\u00a0The ARM Module Management account is focused on the options of the ARM module holder (knows the module’s SN and PIN).<\/span><\/p>\n2.1 <\/strong>Creation of the ARM module management\u00a0 account and registration of the manager. This special user associates the ARM module with the chosen elevator and determines the maintenance company that will be able to access this elevator.<\/span><\/p>\n2.2\u00a0 <\/strong>Main screen with relevant information on each managed module and with different sorting options.<\/span><\/div>\n2.3 <\/strong>Elevator data editing. These data are only relevant for the operation of M2CS (elevator address, location time zone, etc.).<\/div>\n2.4\u00a0 <\/strong>Modification of the access PIN of the ARM module.<\/div>\n<\/div>\n\n2.5 <\/strong>Store for renewal of ARM modules or modification of the elevator traffic profile (volume of information).<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
3. LIFT MAINTENANCE PORTAL<\/strong><\/h3>\nThe Elevator Maintenance account is related to the activities of the company that offers the maintenance service.<\/strong><\/p>\n<\/strong><\/p>\n<\/strong><\/p>\n\n3.1<\/strong> Creation of the maintenance account and registration of the administrator of the maintenance company.<\/p>\n<\/div>\n\n3.2<\/strong> Main screen with selection of list or grid view and with different filter and sort options. Global visualization of the service status of the elevator fleet.<\/p>\n<\/div>\n\n3.3<\/strong> Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).\u00a0<\/span><\/p>\n<\/div>\n\n3.4<\/strong> Organization of the elevator park by groups.<\/p>\n<\/div>\n\n3.5<\/strong> Powerful warning and alert system, with template editing and massive application to the park’s elevators.<\/p>\n<\/div>\n\n3.6<\/strong> Notices of maintenance tasks for each elevator, with programmable periods by number of trips or days.<\/p>\n<\/div>\n3.7<\/strong> Technical actions in each lift according to the user profile:<\/div>\n\n\u25cf Check log of events classified by floor and elevator subsystem, with various views and filters.<\/div>\n\u25cf Check alerts and status of scheduled tasks.<\/div>\n\u25cf Real time monitoring.<\/div>\n\u25cf Consultation and configuration of parameters.<\/div>\n\u25cf Parameter backup and recovery.<\/div>\n\u25cf Invitation to support technicians.<\/div>\n<\/div>\n<\/blockquote>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” z_index_tablet=”500″ header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n
CONDITIONS OF USE OF THE M2CS PLATFORM<\/strong><\/h3>\n\n\n4.1<\/strong> Use of the M2CS platform is subject to the M2CS General Terms of Service<\/a> and the General Terms regarding liability for access to and use of Carlos Silva SA services<\/a>. In particular, Carlos Silva SA disclaims all liability for the loss of passwords or other information by the user and, under no circumstances, offers data recovery services other than those provided for within the M2CS platform itself.<\/span>\u00a0<\/span><\/p>\n<\/div>\n4.2<\/strong> The names of entities, users and elevators are considered operational information of the platform; they can be anonymous and in no case does Carlos Silva SA carry out any verification of veracity. The location of the elevators is optional and only for your own control, so you can enter it or not. All this information is subject to the regulation on the protection of personal data (see legal notice<\/a>), and you can exercise your right to modify or delete it whenever you wish.<\/span><\/div>\n4.3<\/strong> Carlos Silva SA has technical access to the ARM modules but not to the elevators to which they are connected. To access a specific elevator for technical support, Carlos Silva SA must receive an M2CS invitation generated by the maintenance company for that elevator, this invitation does not require revealing the PIN and is valid for 72 hours.<\/div>\n4.4<\/strong> To be able to use the M2CS platform, it is a necessary and sufficient condition to have the NS and PIN of the CPU boards and ARM modules, both included in the documentation provided by Carlos Silva SA in said products. The PINs may be modified later by those who register in M2CS as administrators or managers. In case of loss of the initial information, Carlos Silva SA will only issue duplicates to the buyer and strictly following the distribution chain. But Carlos Silva SA does not have any means to know the new PINs if they have been modified and declines all responsibility for problems arising from the negligent use of this information by its legitimate owners.<\/div>\n\n4.5<\/strong> COVERAGE AND INITIAL SERVICE PERIOD: The ARM modules include in their sale price, 36 months of service for EUROPE and VODAFONE NETWORKS (see included countries) or 18 months of service in the rest of the world with the presence of VODAFONE (see included countries) , in both cases with a lift profile of 300 daily maneuvers (MD). With Ethernet connection, the service period is always 36 months.<\/p>\n<\/div>\n\n4.6<\/strong> MODIFICATION OF THE ELEVATOR PROFILE: The elevator profile reserves the data space on our servers, for the historical record of elevator events. Each profile ensures the storage of a history of events that can be consulted by the user, minimum of 3 months and maximum of 2 years:<\/p>\n
<\/div>\n M2CS - Operation manual 4.0<\/a><\/h3>\n <\/i> 1 archivo(s) <\/i> 1.69 MB<\/div>\n <\/div>\n \n Descargar<\/a>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ custom_padding=”||7px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.19.0″ text_font=”Montserrat||||||||” text_font_size=”16px” header_font=”Montserrat||||||||” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n1. INTRODUCTION<\/strong><\/h3>\n\u00a0 \u00a0 \u00a0M2CS is a lift remote management platform that only requires a terminal with an Internet connection and a Chrome, Firefox or Safari browser and is specially adapted for use from smartphones,\u00a0<\/span>
<\/strong><\/p>\n\u00a0 \u00a0 \u00a0Due to operational needs, the platform is divided into two portals (ARM Module Management Portal and Lift Maintenance Portal) from which different actions can be carried out.<\/span><\/p>\n2. ARM MODULE MANAGEMENT PORTAL<\/strong><\/h3>\n\u00a0The ARM Module Management account is focused on the options of the ARM module holder (knows the module’s SN and PIN).<\/span><\/p>\n2.1 <\/strong>Creation of the ARM module management\u00a0 account and registration of the manager. This special user associates the ARM module with the chosen elevator and determines the maintenance company that will be able to access this elevator.<\/span><\/p>\n2.2\u00a0 <\/strong>Main screen with relevant information on each managed module and with different sorting options.<\/span><\/div>\n2.3 <\/strong>Elevator data editing. These data are only relevant for the operation of M2CS (elevator address, location time zone, etc.).<\/div>\n2.4\u00a0 <\/strong>Modification of the access PIN of the ARM module.<\/div>\n<\/div>\n\n2.5 <\/strong>Store for renewal of ARM modules or modification of the elevator traffic profile (volume of information).<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
3. LIFT MAINTENANCE PORTAL<\/strong><\/h3>\nThe Elevator Maintenance account is related to the activities of the company that offers the maintenance service.<\/strong><\/p>\n<\/strong><\/p>\n<\/strong><\/p>\n\n3.1<\/strong> Creation of the maintenance account and registration of the administrator of the maintenance company.<\/p>\n<\/div>\n\n3.2<\/strong> Main screen with selection of list or grid view and with different filter and sort options. Global visualization of the service status of the elevator fleet.<\/p>\n<\/div>\n\n3.3<\/strong> Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).\u00a0<\/span><\/p>\n<\/div>\n\n3.4<\/strong> Organization of the elevator park by groups.<\/p>\n<\/div>\n\n3.5<\/strong> Powerful warning and alert system, with template editing and massive application to the park’s elevators.<\/p>\n<\/div>\n\n3.6<\/strong> Notices of maintenance tasks for each elevator, with programmable periods by number of trips or days.<\/p>\n<\/div>\n3.7<\/strong> Technical actions in each lift according to the user profile:<\/div>\n\n\u25cf Check log of events classified by floor and elevator subsystem, with various views and filters.<\/div>\n\u25cf Check alerts and status of scheduled tasks.<\/div>\n\u25cf Real time monitoring.<\/div>\n\u25cf Consultation and configuration of parameters.<\/div>\n\u25cf Parameter backup and recovery.<\/div>\n\u25cf Invitation to support technicians.<\/div>\n<\/div>\n<\/blockquote>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” z_index_tablet=”500″ header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n
CONDITIONS OF USE OF THE M2CS PLATFORM<\/strong><\/h3>\n\n\n4.1<\/strong> Use of the M2CS platform is subject to the M2CS General Terms of Service<\/a> and the General Terms regarding liability for access to and use of Carlos Silva SA services<\/a>. In particular, Carlos Silva SA disclaims all liability for the loss of passwords or other information by the user and, under no circumstances, offers data recovery services other than those provided for within the M2CS platform itself.<\/span>\u00a0<\/span><\/p>\n<\/div>\n4.2<\/strong> The names of entities, users and elevators are considered operational information of the platform; they can be anonymous and in no case does Carlos Silva SA carry out any verification of veracity. The location of the elevators is optional and only for your own control, so you can enter it or not. All this information is subject to the regulation on the protection of personal data (see legal notice<\/a>), and you can exercise your right to modify or delete it whenever you wish.<\/span><\/div>\n4.3<\/strong> Carlos Silva SA has technical access to the ARM modules but not to the elevators to which they are connected. To access a specific elevator for technical support, Carlos Silva SA must receive an M2CS invitation generated by the maintenance company for that elevator, this invitation does not require revealing the PIN and is valid for 72 hours.<\/div>\n4.4<\/strong> To be able to use the M2CS platform, it is a necessary and sufficient condition to have the NS and PIN of the CPU boards and ARM modules, both included in the documentation provided by Carlos Silva SA in said products. The PINs may be modified later by those who register in M2CS as administrators or managers. In case of loss of the initial information, Carlos Silva SA will only issue duplicates to the buyer and strictly following the distribution chain. But Carlos Silva SA does not have any means to know the new PINs if they have been modified and declines all responsibility for problems arising from the negligent use of this information by its legitimate owners.<\/div>\n\n4.5<\/strong> COVERAGE AND INITIAL SERVICE PERIOD: The ARM modules include in their sale price, 36 months of service for EUROPE and VODAFONE NETWORKS (see included countries) or 18 months of service in the rest of the world with the presence of VODAFONE (see included countries) , in both cases with a lift profile of 300 daily maneuvers (MD). With Ethernet connection, the service period is always 36 months.<\/p>\n<\/div>\n\n4.6<\/strong> MODIFICATION OF THE ELEVATOR PROFILE: The elevator profile reserves the data space on our servers, for the historical record of elevator events. Each profile ensures the storage of a history of events that can be consulted by the user, minimum of 3 months and maximum of 2 years:<\/p>\n
1. INTRODUCTION<\/strong><\/h3>\n\u00a0 \u00a0 \u00a0M2CS is a lift remote management platform that only requires a terminal with an Internet connection and a Chrome, Firefox or Safari browser and is specially adapted for use from smartphones,\u00a0<\/span>
<\/strong><\/p>\n\u00a0 \u00a0 \u00a0Due to operational needs, the platform is divided into two portals (ARM Module Management Portal and Lift Maintenance Portal) from which different actions can be carried out.<\/span><\/p>\n2. ARM MODULE MANAGEMENT PORTAL<\/strong><\/h3>\n\u00a0The ARM Module Management account is focused on the options of the ARM module holder (knows the module’s SN and PIN).<\/span><\/p>\n2.1 <\/strong>Creation of the ARM module management\u00a0 account and registration of the manager. This special user associates the ARM module with the chosen elevator and determines the maintenance company that will be able to access this elevator.<\/span><\/p>\n2.2\u00a0 <\/strong>Main screen with relevant information on each managed module and with different sorting options.<\/span><\/div>\n2.3 <\/strong>Elevator data editing. These data are only relevant for the operation of M2CS (elevator address, location time zone, etc.).<\/div>\n2.4\u00a0 <\/strong>Modification of the access PIN of the ARM module.<\/div>\n<\/div>\n\n2.5 <\/strong>Store for renewal of ARM modules or modification of the elevator traffic profile (volume of information).<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
3. LIFT MAINTENANCE PORTAL<\/strong><\/h3>\nThe Elevator Maintenance account is related to the activities of the company that offers the maintenance service.<\/strong><\/p>\n<\/strong><\/p>\n<\/strong><\/p>\n\n3.1<\/strong> Creation of the maintenance account and registration of the administrator of the maintenance company.<\/p>\n<\/div>\n\n3.2<\/strong> Main screen with selection of list or grid view and with different filter and sort options. Global visualization of the service status of the elevator fleet.<\/p>\n<\/div>\n\n3.3<\/strong> Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).\u00a0<\/span><\/p>\n<\/div>\n\n3.4<\/strong> Organization of the elevator park by groups.<\/p>\n<\/div>\n\n3.5<\/strong> Powerful warning and alert system, with template editing and massive application to the park’s elevators.<\/p>\n<\/div>\n\n3.6<\/strong> Notices of maintenance tasks for each elevator, with programmable periods by number of trips or days.<\/p>\n<\/div>\n3.7<\/strong> Technical actions in each lift according to the user profile:<\/div>\n\n\u25cf Check log of events classified by floor and elevator subsystem, with various views and filters.<\/div>\n\u25cf Check alerts and status of scheduled tasks.<\/div>\n\u25cf Real time monitoring.<\/div>\n\u25cf Consultation and configuration of parameters.<\/div>\n\u25cf Parameter backup and recovery.<\/div>\n\u25cf Invitation to support technicians.<\/div>\n<\/div>\n<\/blockquote>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” z_index_tablet=”500″ header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n
CONDITIONS OF USE OF THE M2CS PLATFORM<\/strong><\/h3>\n\n\n4.1<\/strong> Use of the M2CS platform is subject to the M2CS General Terms of Service<\/a> and the General Terms regarding liability for access to and use of Carlos Silva SA services<\/a>. In particular, Carlos Silva SA disclaims all liability for the loss of passwords or other information by the user and, under no circumstances, offers data recovery services other than those provided for within the M2CS platform itself.<\/span>\u00a0<\/span><\/p>\n<\/div>\n4.2<\/strong> The names of entities, users and elevators are considered operational information of the platform; they can be anonymous and in no case does Carlos Silva SA carry out any verification of veracity. The location of the elevators is optional and only for your own control, so you can enter it or not. All this information is subject to the regulation on the protection of personal data (see legal notice<\/a>), and you can exercise your right to modify or delete it whenever you wish.<\/span><\/div>\n4.3<\/strong> Carlos Silva SA has technical access to the ARM modules but not to the elevators to which they are connected. To access a specific elevator for technical support, Carlos Silva SA must receive an M2CS invitation generated by the maintenance company for that elevator, this invitation does not require revealing the PIN and is valid for 72 hours.<\/div>\n4.4<\/strong> To be able to use the M2CS platform, it is a necessary and sufficient condition to have the NS and PIN of the CPU boards and ARM modules, both included in the documentation provided by Carlos Silva SA in said products. The PINs may be modified later by those who register in M2CS as administrators or managers. In case of loss of the initial information, Carlos Silva SA will only issue duplicates to the buyer and strictly following the distribution chain. But Carlos Silva SA does not have any means to know the new PINs if they have been modified and declines all responsibility for problems arising from the negligent use of this information by its legitimate owners.<\/div>\n\n4.5<\/strong> COVERAGE AND INITIAL SERVICE PERIOD: The ARM modules include in their sale price, 36 months of service for EUROPE and VODAFONE NETWORKS (see included countries) or 18 months of service in the rest of the world with the presence of VODAFONE (see included countries) , in both cases with a lift profile of 300 daily maneuvers (MD). With Ethernet connection, the service period is always 36 months.<\/p>\n<\/div>\n\n4.6<\/strong> MODIFICATION OF THE ELEVATOR PROFILE: The elevator profile reserves the data space on our servers, for the historical record of elevator events. Each profile ensures the storage of a history of events that can be consulted by the user, minimum of 3 months and maximum of 2 years:<\/p>\n
<\/strong><\/p>\n
\u00a0 \u00a0 \u00a0Due to operational needs, the platform is divided into two portals (ARM Module Management Portal and Lift Maintenance Portal) from which different actions can be carried out.<\/span><\/p>\n \u00a0The ARM Module Management account is focused on the options of the ARM module holder (knows the module’s SN and PIN).<\/span><\/p>\n 2.1 <\/strong>Creation of the ARM module management\u00a0 account and registration of the manager. This special user associates the ARM module with the chosen elevator and determines the maintenance company that will be able to access this elevator.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.3″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” header_2_text_shadow_style=”preset1″ border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n The Elevator Maintenance account is related to the activities of the company that offers the maintenance service.<\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n 3.1<\/strong> Creation of the maintenance account and registration of the administrator of the maintenance company.<\/p>\n<\/div>\n 3.2<\/strong> Main screen with selection of list or grid view and with different filter and sort options. Global visualization of the service status of the elevator fleet.<\/p>\n<\/div>\n 3.3<\/strong> Registration and modification of maintenance users, with passwords and different profiles (administrator, supervisor, technical and basic).\u00a0<\/span><\/p>\n<\/div>\n 3.4<\/strong> Organization of the elevator park by groups.<\/p>\n<\/div>\n 3.5<\/strong> Powerful warning and alert system, with template editing and massive application to the park’s elevators.<\/p>\n<\/div>\n 3.6<\/strong> Notices of maintenance tasks for each elevator, with programmable periods by number of trips or days.<\/p>\n<\/div>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.6″ text_font=”Montserrat||||||||” text_font_size=”16px” header_2_text_align=”center” z_index_tablet=”500″ header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n 4.1<\/strong> Use of the M2CS platform is subject to the M2CS General Terms of Service<\/a> and the General Terms regarding liability for access to and use of Carlos Silva SA services<\/a>. In particular, Carlos Silva SA disclaims all liability for the loss of passwords or other information by the user and, under no circumstances, offers data recovery services other than those provided for within the M2CS platform itself.<\/span>\u00a0<\/span><\/p>\n<\/div>\n 4.5<\/strong> COVERAGE AND INITIAL SERVICE PERIOD: The ARM modules include in their sale price, 36 months of service for EUROPE and VODAFONE NETWORKS (see included countries) or 18 months of service in the rest of the world with the presence of VODAFONE (see included countries) , in both cases with a lift profile of 300 daily maneuvers (MD). With Ethernet connection, the service period is always 36 months.<\/p>\n<\/div>\n 4.6<\/strong> MODIFICATION OF THE ELEVATOR PROFILE: The elevator profile reserves the data space on our servers, for the historical record of elevator events. Each profile ensures the storage of a history of events that can be consulted by the user, minimum of 3 months and maximum of 2 years:<\/p>\n2. ARM MODULE MANAGEMENT PORTAL<\/strong><\/h3>\n
3. LIFT MAINTENANCE PORTAL<\/strong><\/h3>\n
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CONDITIONS OF USE OF THE M2CS PLATFORM<\/strong><\/h3>\n